"Hi, I'm Matt, Co-founder & part of the team here at R&G Property, and I want to share our journey and the mission that drives us every day. With over 30 years of combined experience in the estate agency sector, we've seen firsthand the challenges landlords and tenants face. From exorbitant fees to limited availability of rental properties, the industry seemed stacked against the very people it was supposed to serve. That's why we founded R&G Property, with a clear mission: To revolutionise the letting experience for landlords and tenants alike by offering fairer fees and encouraging a more vibrant rental market in Bristol."
The problem?
Higher Agent Fees + Higher Mortgage rates = Landlords Leaving the market.
Landlords Leaving the Market = Less Supply of homes to rent
Less homes = Higher rent Prices.
Our journey began with a simple observation: the estate & lettings agency world was fraught with inefficiencies and unfair practices. Having spent decades within this ecosystem, we were all too familiar with the bottlenecks and barriers erected by big-name agents to catch out Landlords and increase profits. We saw landlords being penalised with hefty mid-term tenancy fees that they'd never heard of or agreed to and tenants struggling to find quality homes at reasonable prices. It was clear that the system needed a change.
At R&G Property, we're not just another estate agency. We're a team committed to making a difference. Our approach is built on transparency, fairness, and respect for our clients' needs. We operate seven days a week, ensuring we're always here when you need us. Our promise is simple: no hidden fees, free renewals for life, free tax statements, and an annual loyalty discount of 0.5% each year on our managed service. We're here to reward your loyalty, not penalise it with extra charges and fee increases!
Recognising the challenges ahead, particularly with upcoming legislation and the potential requirement for landlords to use a registered agent or join the Landlord Register, we've introduced an innovative solution: our Collect and Protect offering. This service is designed to provide peace of mind with full compliance management, rent collection, and unparalleled rent protection that guarantees payment within 7 days if a tenant misses a payment. Plus, it includes comprehensive legal coverage and a helpline available seven days a week. At just 6% of the monthly rent and a one-time setup fee of £395, we're setting a new standard for support and value in the lettings market & helping you prepare for the future industry changes at the same time.
We also offer our tenants the ability to register online, giving them priority access to properties, before they hit the open market, which is proving to be a huge hit. So when other agents say they have "tenants waiting". We actually do, tenants love 7 day a week maintenance and being treated fairly, shocker.
Since launching nearly 7 months ago, we've had the privilege of working with over 50 landlords and managing over 100 properties across Bristol, Bath, and Swindon. Our impact is growing, but our mission remains the same: to provide an outstanding service that benefits both landlords and tenants.
As we head into the long weekend, we're not slowing down. While other agents might be closing their doors, we're staying open, ready to assist landlords in filling their properties and to chat about our Switch Guarantee, our seamless agent switch service. And here’s a challenge for you: let us find a new tenant for your property before the 2nd of April, and we'll thank you with a £25 Gift Card.
At R&G Property, we're more than just agents; we're pioneers in a movement to redefine the lettings market. If you have an empty property or simply want to learn more about how we can help, don't hesitate to reach out. Together, we can make the lettings market fairer, more accessible, and more rewarding for everyone involved.
We have already seen large agents offer 25% discounts & refund excessive fees to landlords. Together we can continue this trend, all other markets have had a shift since the 80's, but not the property sector, why?
Making Sense of Our Lower Fees
Now, you might be wondering, "How can R&G Property charge lower fees and still keep the lights on?" It's a fair question. After all, any business needs to make a profit to thrive. The truth is, if we were to spill the beans on the profit margins that we've seen in real time from large agencies, you might just fall off your chair in disbelief. Our approach is different. We're not here to amass fortunes at the expense of our community. Instead, we aim for modest profits that allow us to sustain and grow our business responsibly.
By cutting back on the excessive profits that have become all too common in this industry, we're able to pass significant savings on to our landlords. This isn't just about being fair; it's about playing a part in stabilising rental prices in Bristol. We believe that by giving back to our landlords, we're investing in the health and future of our local rental market. It's a win-win situation: landlords save on fees, tenants get access to more affordable rentals, and together, we contribute to a more stable and vibrant community.
In essence, our business model is designed not just for our own success, but for the prosperity of the entire Bristol letting community. We're here to prove that it's possible to run a successful estate agency without compromising on ethics or affordability. So, when you choose R&G Property, you're not just getting lower fees; you're supporting a vision for a fairer and more sustainable rental market in our beloved city.
Thanks for taking the time to learn about our mission. We're excited for what the future holds and hope you'll join us on this journey.
If you're inspired by our story or curious about how we can help you navigate the lettings market, feel free to get in touch. Let's make a difference together.
You can take our services quiz and view all of our services with the costs directly on our website, no more having a phone battle with an agent asking "Please can you just tell me the fees please?" What other industry would you walk into a shop and the fees are a secret, not many!
Matthew Ryder MARLA
01174 62577